Terms of service

Last updated: July 23, 2026

Welcome to Nesiy (rishajewels.myshopify.com), operated out of Mumbai, Maharashtra, India. These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products from our store (together, the "Services"). By accessing our site or placing an order, you agree to be bound by these Terms. Please read them carefully before using the Services.

1. About Us

Nesiy is a demi-fine and silver jewellery brand offering anti-tarnish, waterproof, skin-friendly jewellery crafted in 925 silver and gold-tone plated pieces. Our registered address is 2 Gaondevi Road, Janata Nagar, Kandivali East, Room No. 3, Mumbai, Maharashtra 400101, India.

2. Eligibility

By using our Services, you confirm that you are at least 18 years of age, or are using the Services under the supervision of a parent or legal guardian, and that you have the legal capacity to enter into a binding contract.

3. Products and Pricing

All prices are listed in Indian Rupees (INR) and are subject to change without notice. We make every effort to display accurate pricing and product information, but errors may occasionally occur. If we discover a pricing or listing error on an order you have placed, we will contact you before proceeding, and you will have the option to confirm your order at the correct price or cancel it for a full refund.

Product colours and finishes may vary slightly from what is shown on your screen due to photography, lighting, and display settings.

4. Orders and Order Acceptance

Placing an order on our site is an offer to purchase, which we may accept or decline at our discretion — for example, in cases of suspected fraud, pricing errors, unauthorized or illegal activity, or unavailability of stock. We reserve the right to limit or cancel quantities purchased and to refuse service to anyone, at any time.

5. Payments

Payment methods accepted are those displayed to you at checkout. We do not store your full card or payment credentials; payments are processed through secure third-party payment providers. By providing payment information, you represent that you are authorized to use the payment method provided.

6. Shipping and Returns

Please see our Shipping Policy and Refund Policy for details on delivery timelines, returns, exchanges, and our warranty, which form part of these Terms.

7. Intellectual Property

All content on this site — including text, graphics, logos, product photography, and designs — is the property of Nesiy or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.

8. User Conduct

You agree not to use our Services for any unlawful purpose, to interfere with the security or proper functioning of our site, or to submit false or misleading information when placing an order.

9. Limitation of Liability

To the fullest extent permitted by law, Nesiy shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services or products. Our total liability for any claim relating to a purchase shall not exceed the amount you paid for the relevant order.

10. Grievance Officer

In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and applicable Indian law, the details of our Grievance Officer are provided below. If you have any complaints or concerns regarding our Services, please reach out and we will acknowledge your complaint and aim to resolve it within the timelines prescribed by law.

Grievance Officer: Nesiy Customer Support
Email: digitalnehayadav19@gmail.com
Address: 2 Gaondevi Road, Janata Nagar, Kandivali East, Room No. 3, Mumbai, Maharashtra 400101, India

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms or your use of our Services shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra, India.

12. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or for legal or operational reasons. The updated Terms will be posted on this page with a revised "Last updated" date. Your continued use of our Services after changes are posted constitutes acceptance of the updated Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Nesiy
2 Gaondevi Road, Janata Nagar, Kandivali East, Room No. 3
Mumbai, Maharashtra 400101, India
Email: digitalnehayadav19@gmail.com