At NESIY, we are committed to delivering your jewellery safely and as quickly as possible. Please read our Shipping & Handling Policy to understand how we process and deliver your orders.
Order Processing
All orders are processed within 1 to 3 business days (Monday to Saturday) after successful payment confirmation.
Personalized, customized, made-to-order, or pre-order products may require additional processing time. If there is any delay in processing your order, we will notify you using the contact details provided during checkout.
Shipping & Delivery
Once your order has been processed, it is typically delivered within 2 to 4 business days, depending on your delivery location and the availability of courier services.
Delivery timelines are estimates and may vary due to factors beyond our control, including weather conditions, public holidays, operational delays, or other unforeseen circumstances. While we strive to deliver every order as quickly as possible, NESIY cannot guarantee delivery within a specific timeframe.
Shipping Charges
NESIY offers Free Shipping across India on all domestic orders.
At present, international shipping is not available unless otherwise stated on our website.
Order Tracking
Once your order has been shipped, you will receive a confirmation via Email, SMS, or WhatsApp containing your shipment tracking details. You can use the tracking information to monitor the status of your order in real time.
Delivery Attempts
Our courier partners may make multiple delivery attempts before returning the shipment to us. Customers are requested to ensure that the shipping address, contact number, and recipient details provided during checkout are accurate to avoid delivery issues.
Payment Methods
NESIY accepts secure online payments through trusted payment gateway partners.
Customers can make payments using major Credit Cards, Debit Cards, UPI, Net Banking, Digital Wallets, and other payment methods available during checkout.
All transactions are processed in Indian Rupees (INR). Applicable taxes are included in the product price unless otherwise specified.
Shipping Restrictions
Delivery services are available only in locations serviced by our logistics partners. In rare cases where delivery is not possible, our customer support team will contact you with available alternatives or process a refund where applicable.
Gift Packaging
If you choose to have your order gift packaged, an additional ₹50 gift packaging fee will be applied to your order during checkout.
Gift packaging includes premium wrapping suitable for gifting. This charge is non-refundable once the order has been processed.
If gift packaging is not selected during checkout, your order will be shipped in our standard packaging at no additional cost.
Contact Us
If you have any questions regarding shipping or your order, please contact us.
NESIY
Customer Support Email: support@nesiy.com
Customer Support Number: +91 9136519937
Website: www.nesiy.com