This Privacy Policy explains how NESIY collects, uses, stores, and protects your personal information when you visit or make a purchase from www.nesiy.com.

NESIY is a fast-fashion jewellery brand specializing in 22K Gold Plated Jewellery. As our brand expands, we may also introduce 925 Sterling Silver Jewellery, Real Gold Jewellery, Brass Jewellery, and other fashion accessories.

By accessing or using our website, you agree to the practices outlined in this Privacy Policy.

1. Personal Information We Collect

When you visit our website, we may automatically collect certain information about your device, including:

  • IP Address
  • Browser Type and Version
  • Device Information
  • Operating System
  • Time Zone
  • Cookies installed on your device
  • Pages and products viewed
  • Website activity and browsing behaviour
  • Referral websites or search terms

This information is collectively referred to as Device Information.

We collect Device Information using technologies such as:

  • Cookies – To remember your preferences and improve your shopping experience.
  • Log Files – To record website activity, browser details, IP address, and timestamps.
  • Web Beacons, Pixels, and Tags – To understand how visitors interact with our website and improve our services.

Order Information

When you place an order or attempt to purchase products through our website, we may collect:

  • Full Name
  • Billing Address
  • Shipping Address
  • Email Address
  • Mobile Number
  • Payment Information
  • Order Details

For your security, NESIY does not store your debit card, credit card, CVV, UPI PIN, or other sensitive payment credentials. All payments are securely processed through trusted third-party payment gateways.

Throughout this Privacy Policy, Personal Information includes both Device Information and Order Information.

You are responsible for ensuring that the information you provide is accurate, complete, and up to date. NESIY shall not be responsible for any inaccurate or misleading information submitted by users.

2. How We Use Your Information

We use your Personal Information to:

  • Process and fulfil your orders.
  • Arrange shipping and delivery.
  • Process secure payments.
  • Send invoices and order confirmations.
  • Communicate with you regarding your orders.
  • Respond to customer support requests.
  • Detect, prevent, and investigate fraud or unauthorized transactions.
  • Improve our products, services, and website.
  • Analyse customer behaviour and website performance.
  • Personalize your shopping experience.
  • Send promotional offers, product launches, newsletters, discounts, and marketing communications through Email, SMS, WhatsApp, RCS, Push Notifications, or other communication channels, where permitted by applicable law.

3. Sharing Your Personal Information

NESIY values your privacy and does not sell your personal information.

We may share your information only with trusted third-party service providers necessary for operating our business, including:

  • Payment Gateway Providers
  • Shipping & Logistics Partners
  • Website Hosting Providers
  • Analytics Providers (such as Google Analytics)
  • Marketing and Communication Platforms
  • Customer Support Service Providers

We may also disclose your information when required:

  • To comply with applicable laws, regulations, or legal requests.
  • To enforce our Terms of Service.
  • To protect the rights, safety, property, or security of NESIY, our customers, or others.

4. Behavioural Advertising

We may use your Personal Information to provide personalized advertisements, product recommendations, promotional offers, and marketing communications based on your browsing activity and shopping preferences.

You may opt out of personalized advertising through your browser settings or by adjusting your advertising preferences on supported advertising platforms.

5. Cookies

Our website uses cookies and similar technologies to:

  • Keep your shopping cart active.
  • Remember your preferences.
  • Improve website functionality.
  • Measure website traffic and performance.
  • Deliver a personalized shopping experience.

You can disable cookies through your browser settings. However, doing so may affect certain features and functionality of the website.

6. Your Rights

You may choose not to provide certain Personal Information. However, if the required information is not provided, we may be unable to process your orders or provide certain services.

Subject to applicable law, you may have the right to:

  • Access your Personal Information.
  • Correct inaccurate information.
  • Update your details.
  • Request deletion of your Personal Information.
  • Withdraw consent for marketing communications.
  • Request a copy of your Personal Information.

To exercise any of these rights, please contact us using the details provided below.

7. Data Retention

We retain your Personal Information only for as long as necessary to:

  • Complete your transactions.
  • Provide customer support.
  • Comply with legal and regulatory obligations.
  • Resolve disputes.
  • Maintain business records.

If you request deletion of your Personal Information, we will remove or anonymize your data unless we are legally required to retain it.

8. Do Not Track

Some web browsers offer a Do Not Track feature. At present, our website does not respond differently to these browser signals and continues to operate using standard data collection practices.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, technologies, or services.

Any updates will be posted on this page and become effective immediately upon publication. We encourage you to review this Privacy Policy periodically.

10. Consent to Receive Communications

By using our website or placing an order with NESIY, you consent to receive communications from us through:

  • Email
  • SMS
  • WhatsApp
  • RCS
  • Push Notifications
  • Phone Calls
  • Newsletters
  • Promotional Campaigns
  • Service and Order Updates

You may unsubscribe from promotional communications at any time by following the unsubscribe instructions in our communications or by contacting our customer support team.

11. Contact Us

If you have any questions about this Privacy Policy, wish to access or update your Personal Information, withdraw consent, or submit a complaint, please contact us.

NESIY

Customer Support Email: support@nesiy.com

Customer Support Number: +91 9136519937

Website: www.nesiy.com

Registered Office:

Kandivali East, Mumbai Suburban, Maharashtra – 400101, India.